Call For Paper Volume:7 Issue:1 Jan'2020 |

Introduction of CRM In Pharmacy Administration

Publication Date : 12/04/2016

Author(s) :

Pravin Jangid , Krishna Maurya , Priyanka Marge , Yash Gajjar , Anish Upadhyay.

Volume/Issue :
Volume 3
Issue 3
(04 - 2016)

Abstract :

Customer Support and Inventory management is the most basic problem of a company. It is however a vital part of any retail business, whether it’s a type of traditional brick-and-mortar shop or an online website. It provides us with critical information about the condition of our products such as whether you are low on stock and your inventory needs to be replenished and customer relationship. It gives us insight into which products are selling well and which products are not. This information allows you to make better business decisions on how to market your products and whether or not to carry them. Approximately 85.0% of annual Pharmacy budget is spent on buying materials and supplies which including medicines. We can bring a large improvement in the pharmacy inventory and expenditures by the CRM and inventory control techniques. A transaction history file is maintained automatically of entire as well as individual customer so that detailed view of any receipts and its shipment of product is available through the system. Our software is complete medical store administrative software designed so as to ease the work load of medical store professionals and improve business taking into consideration customer support. The main feature includes benefits for the customer by facilities like Membership, automatic SMS reminders etc and invoicing, inventory and stock control, accounting, client and vendor management. This software helps you to track all the customer details and their health records along with profits, loss, profitable clients and products of medical shop. Moreover it’s a medical shop accounting software that uses the combination of CRM and conventional inventory control techniques. It is flexible and adaptive software suited to medical shops or stores or pharmacies of any size.

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Introduction of CRM In Pharmacy Administration

March 28, 2016