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Performance Evaluation of Software Quality Model

Publication Date : 31/12/2014

Author(s) :

Mrs Neha Agrawal , Prof. (Dr.) PRAVEEN DHYANI.

Volume/Issue :
Volume 1
Issue 6
(12 - 2014)

Abstract :

With the advent of Internet revolution and the emergence of knowledge based systems, Quality acquires a wider and more challenging dimension. Quality has evolved and undergone transformation from the inspection era to the quality control regime and then to quality management and finally to the present TQM approach. At every stage of the transformation “Quality” has been attaining wider dimension with respect to Customer focus, continual improvement and has been evolving for addressing increasing demands of customers with respect to delivery of products and services. Quality evaluation in software industry has been a debatable issue with various models emerging to measure the product or service quality. Quality empowered business requires in depth understanding of business goals and objectives. For any industry, whether manufacturing or software invention, it is seen that the measurements of quality are driven by business needs which in turn are driven by market or customer needs. Organizational objectives hold a key factor for measuring quality. The integrated Business system has shareholders, employees, customer and supplier in any value chain. Value chain fundamentals would be the primary focus and value chain components primarily decide the organizational business goals and objectives. A good measurement system for performance evaluation cannot be empirically drawn from mathematical model but by solid value chain understanding, assessment of needs of customers/end–users, shareholders, suppliers and bottom-line identification.

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Performance Evaluation of Software Quality Model

December 26, 2014