Factors Influence The Low Claims of Normal Delivery Service by Midwives in National Health Insurance in Inpatient Public Health Centers in Banjar District, Indonesia

Abstract

The national health insurance of Indonesia is a guarantee of financing health services including delivery costs which include prenatal care, childbirth assistance, postpartum services including family planning services after delivery and newborn services performed by health workers in health facilities. This research was to analyze the influence of midwife's knowledge on claims, the amount of funds received from claims, the length of time the process of disbursement of claims funds, administrative procedures of claims, and maternity place of pregnant women against the low absorption of claims for normal delivery actions in the national health insurance in Inpatient Public Health Centers in Banjar Regency. The research method used was observational analytic with cross sectional study design that would be carried out at the Pengaron, Aluh-aluh, Sungai Tabuk 1 and Karang Intan 2 public health centers which are 4 Inpatient Public Health Centers in Banjar Regency . The population in this study were public health center midwives and village midwives in 4 Inpatient public health center in Banjar District, totaling 75 midwives. The results of the study showed no significant influence between knowledge midwife, the amount of funds received, the length of the disbursement process, administration procedure to the low uptake of the claims action p-value> 0, 05 and there is significant influence between the place of birth of pregnant women to low uptake claim for act normal delivery on national health insurance in public health centers in the inpatient public health center of Banjar regency.