Call For Paper Volume:4 Issue:6 Jun'2017

How enhanced computer aids will improvise Consumer satisfaction online

Publication Date : 19/07/2015



Author(s) :

Poonam Jadhav , Neha Dalal.


Volume/Issue :
Volume 2
,
Issue 7
(07 - 2015)



Abstract :

Factors like stretching e-service beyond goods sold and delivered, personalized cell to monitor the action pattern online, marketing automated as a result of customer satisfaction, mental block about e-shopping,  secure payments, maintaining the quality of service on the site even at high traffic  level, stricter laws to check the frauds online are some between the line features which usually escapes the eye of the vendor who is trying to sell products online, but are extremely important from the customer satisfaction point of view and should be taken care of. In this paper we discuss each one of them in detail. These features are required to give customers a good shopping experience so that he remains their customer for lifetime.


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How enhanced computer aids will improvise Consumer satisfaction online

July 17, 2015